I have been quite pleased with Multiview. We had a great implementation team. Support is always good. It is one of those items I say cannot be taken away now that we have had it five years.

You can look up any combination of data and export it to excel. Reports have drill down abilities that bring up more detail to each line item on your financials. You can right click on any transaction while researching and go directly to the journal entry or the source. You can set your view up to show detailed transactions and/or pivot tables on the right-hand side of the screen. It does away with keeping invoices in a drawer and having to pull paper copies of items as they are always right in front of you in the scanned documents area. It makes annual audits extremely efficient.

The asset module could be more streamlined. There is one place when you try to add invoice information and location that often has to be entered multiple times to get it to stick on the asset.

Experience is good and our company is very optimistic about entire MV experience. We are going to make it dance the way we want and we have big plans ahead to remove limitations of MV through diffrent API setups / uses.

- Flexibility - API - Audit logs - Report Generation capabilities - Combined and Seperate reporting for diffrent divisions and companies

- Too Complex - More training can help to understand and use MV properly. - Documentation website needs more details - Implementation team is amazing but Process can be more organised and structured - Please make users to go through virtual training(compulsory) before one to one training is even started.

I know I have listed a lot of cons, so I want to also say that I think that Multiview has the base of what could be an exceptional program for all CAIS private schools to use. But it needs a lot of changes. But it could get there if the time was taken to invest in changing it.

The accounts payable module is good. Drill down ability in the trial balance is very beneficial.

Accounts receivable statements need to have the ability to run more than one month at a time to send to parents. Also with accounts receivable, being able to see the charge details without having to go into another screen would help as we talk to parents on the phone and they question the charges, it takes much longer to do this. Reports could be much better.... they aren't user-friendly to change/build.....and we're now having to pay more to have income and balance sheet statements built properly for us. The portal didn't work as we expected, so we are still having to build and send out monthly budget manager reports. I wish there was a report we could send to managers that shows current balance and budget (but now we're having to pay to have this report built). It would be good if we could delete accounts receivable charges after being posted as these create the activity that shows for our parent monthly statements. Approval of journal entries in message centre could be improved just by showing the entry details on the main screen and not having to flip over to 'message details'. User timeout for inactivity doesn't work and help centre confirmed this. Account posting status of 'inactive' should be just that, but instead you have to change an account status to 'restricted' but during implementation we understood 'restricted' was only used for account titles, not accounts being used by accounts payable and receivable. Removing reports from the library isn't user friendly. The use of RAD's and UDF's doesn't work in the program as explained during implementation....so we set up a few of both of these, but then when we went to run reports, found out that certain RAD's and UDF's can't be pulled into reports so they're of no use to us now after all that work. Accounts receivable statements have to be emailed to multiple email addresses together, so we're having to send statements in the same email push each month to parents who are split, so definitely not ideal.

Overall Multiview ERP has been a great transition for us. It has automated part of our close with the journal entry templates and amortization schedules which has allowed the accounting team to analyze the numbers and made month end close more accurate.

1. Ease of Use 2. Journal Entry Templates 3. A/R Module for reoccurring Invoices 4. Setting up amortization schedules 5. Customer Service representatives have been great to work with

The main drawback is the canned reports are not great. Had to customize our reporting to make it work for us.

Amazing, very responsive and helpful

User friendly, ability to drill down to multiple layers, support is very responsive

Would like portal to have more instructions on how to use options.