All Multiview ERP Reviews
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Tara
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best tool for your money
I have been quite pleased with Multiview. We had a great implementation team. Support is always good. It is one of those items I say cannot be taken away now that we have had it five years.
PROSYou can look up any combination of data and export it to excel. Reports have drill down abilities that bring up more detail to each line item on your financials. You can right click on any transaction while researching and go directly to the journal entry or the source. You can set your view up to show detailed transactions and/or pivot tables on the right-hand side of the screen. It does away with keeping invoices in a drawer and having to pull paper copies of items as they are always right in front of you in the scanned documents area. It makes annual audits extremely efficient.
CONSThe asset module could be more streamlined. There is one place when you try to add invoice information and location that often has to be entered multiple times to get it to stick on the asset.
Reasons for switching to Multiview ERP
We were switching EHRs overall to improve our provider experience.
Vaishal
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
MV - Powerful but needs your time to understand and USE
Experience is good and our company is very optimistic about entire MV experience. We are going to make it dance the way we want and we have big plans ahead to remove limitations of MV through diffrent API setups / uses.
PROS- Flexibility - API - Audit logs - Report Generation capabilities - Combined and Seperate reporting for diffrent divisions and companies
CONS- Too Complex - More training can help to understand and use MV properly. - Documentation website needs more details - Implementation team is amazing but Process can be more organised and structured - Please make users to go through virtual training(compulsory) before one to one training is even started.
Reasons for switching to Multiview ERP
We are growing and we need a system which can fulfill our reporting requirements. We need our additional KPIs in our system.
Debbie
Accounting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2023
Could be great....just not yet
I know I have listed a lot of cons, so I want to also say that I think that Multiview has the base of what could be an exceptional program for all CAIS private schools to use. But it needs a lot of changes. But it could get there if the time was taken to invest in changing it.
PROSThe accounts payable module is good. Drill down ability in the trial balance is very beneficial.
CONSAccounts receivable statements need to have the ability to run more than one month at a time to send to parents. Also with accounts receivable, being able to see the charge details without having to go into another screen would help as we talk to parents on the phone and they question the charges, it takes much longer to do this. Reports could be much better.... they aren't user-friendly to change/build.....and we're now having to pay more to have income and balance sheet statements built properly for us. The portal didn't work as we expected, so we are still having to build and send out monthly budget manager reports. I wish there was a report we could send to managers that shows current balance and budget (but now we're having to pay to have this report built). It would be good if we could delete accounts receivable charges after being posted as these create the activity that shows for our parent monthly statements. Approval of journal entries in message centre could be improved just by showing the entry details on the main screen and not having to flip over to 'message details'. User timeout for inactivity doesn't work and help centre confirmed this. Account posting status of 'inactive' should be just that, but instead you have to change an account status to 'restricted' but during implementation we understood 'restricted' was only used for account titles, not accounts being used by accounts payable and receivable. Removing reports from the library isn't user friendly. The use of RAD's and UDF's doesn't work in the program as explained during implementation....so we set up a few of both of these, but then when we went to run reports, found out that certain RAD's and UDF's can't be pulled into reports so they're of no use to us now after all that work. Accounts receivable statements have to be emailed to multiple email addresses together, so we're having to send statements in the same email push each month to parents who are split, so definitely not ideal.
Reason for choosing Multiview ERP
We were hopeful that the program would perform as it was explained to us. Unfortunately, it wasn't the case, but it's still an improvement from Blackbaud.
Reasons for switching to Multiview ERP
We didn't want to change to Blackbaud NXT as it wasn't any better than what we were using.
Greg
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Great ERP Change
Overall Multiview ERP has been a great transition for us. It has automated part of our close with the journal entry templates and amortization schedules which has allowed the accounting team to analyze the numbers and made month end close more accurate.
PROS1. Ease of Use 2. Journal Entry Templates 3. A/R Module for reoccurring Invoices 4. Setting up amortization schedules 5. Customer Service representatives have been great to work with
CONSThe main drawback is the canned reports are not great. Had to customize our reporting to make it work for us.
Reasons for switching to Multiview ERP
More features that Multiview had to offer and our company was growing rapidly and needed to automate some of the accounting process.
Michelle
Mental Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Multiview ERP
Amazing, very responsive and helpful
PROSUser friendly, ability to drill down to multiple layers, support is very responsive
CONSWould like portal to have more instructions on how to use options.
Reason for choosing Multiview ERP
Options available, ease of use
Reasons for switching to Multiview ERP
We had a very old outdated legacy system, MV has brought us into the future and made us more efficient and accurate.
Laura
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Daily Multiview Accounting
I love that you can filter and pull data easily. I like the work flow for AP invoice approval.
CONSThe budget set-up was very complicated.
Reason for choosing Multiview ERP
Preferred the software options over the others.
Reasons for switching to Multiview ERP
Wanted to go Web based with a workflow.
Stuart
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Financial Person's perspective
I believe this was the right move for us when we selected Multiview.
PROSEarly on it was very easy to get modifications to our setup.
CONSOver time, it has become more difficult to get changes and some of the problems which have come up still haven't been resolved.
Reason for choosing Multiview ERP
Tie in with Cerner was a major portion of the decision as we had committed to Cerner for the clinical portion of our move.
Reasons for switching to Multiview ERP
Ended relationship with the larger hospital system which had the license.
Peter
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Peter's Multiview Review
Excellent. We hit the ground running after implementation and haven't looked back.
PROSImplementation Team was very good and we had a excellent experience
CONSWe had a problem with the Client Success Contact. That was resolved.
Reason for choosing Multiview ERP
Familiarity and cost of the competitors. I knew we would have success based on my prior experience with the product at another company.
Reasons for switching to Multiview ERP
They were sunsetting the product--end of life.
Amanda
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2023
Accounting
Good, but there is room for improvement at least in the invoice entry portion of accounts payable and reporting.
PROSOverall ease of use and ability to get things done quickly.
CONSStruggle with reporting. Some features in invoice entry need to be improved and streamlined.
Reasons for switching to Multiview ERP
Old system was difficult to use and did not have capabilities we needed.
Ramon
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great for Healthcare
Great! I really like the ease of use of Multiview.
PROSThe ease of use, ability to export data.
CONSIt would be nice if there are some "automated" tasks, like interfaces. Also would be nice to have better training on seldom used features like security and report creation
Reasons for switching to Multiview ERP
Meditech was an old system, we had to use too many interfaces.
Sara
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Superuser Review
Multiview works for its intended purposes. There are obviously some things that aren't great - but there is no such thing as a perfect system. Support is timely in responding to emails when issues arise.
PROSGreat support when something isn't working quite right or we don't know how to do something in the product.
CONSThe budget module is no good for the complexity of hospital accounting. Also - there are too many clicks to get from GL to invoice level detail.
Sean
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2023
Multiview ERP System
Below expectations we have not had consistent account support
PROSPrice is lower than other ERP applications
CONSLimited Reporting, and standard ERP Analysis like Min/Max settings, Inventory Turns reports etc.
Karen
Primary/Secondary Education, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
A/R Review
- Search function - very user friendly - transaction imports
CONSI would like to select multiple batches to post at one time.
Larry
Health, Wellness and Fitness, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Multiview Review
Consolidation of all accounting processes
CONSAccounting, in and of itself, is a very regimented process and creating a software for accounting often follows very regimented, rules-based processes as well. Therefore, there are few time-saving features or intuitive processes.
Debbie
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Long time Multiview user
Great product, easy to use and implement, easy to train users.
PROSAll modules are integrated and post real time. Love the query functions in AP, AR, &GL. Also like the document attachment functions.
CONSNo complaints. Have used Multiview since 1995 and always had great service
Amber
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Multiview AP
I like how there is very customizable reports that can help track things for just about anything. We have made so many very useful reports years ago that we still use today,
CONSSometimes it's hard to navigate some of the updates.
Josh
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Multiview ERP
I love the ease of use and how easy it is to navigate and pull the information that I need. The help desk and portal are extremely helpful and designed for the end user in mind
CONSI don't have alot of experience with other programs to compare it to, but help desk was supportive of the thoughts I had to make improvements the time I was stuck.
Iuliia
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best program that i use
Attached documents for every invoice , you can work everywhere home or office
CONSStatements not easy for me, need more explanation for that
Matthew
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2023
Solid Product with few integrations
Multiview does what its supposed to do.
CONSNot many built in integrations with bigger names.
Miguel Angel
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Gestión y coordinación de empresas en un solo programa.
Multiview ERP es una buena opción para coordinar y gestionar empresas, pero al desear implementarlo en una empresa, se debe tener en cuenta el costo y lo difícil que puede ser aprender a utilizarlo especialmente en usuarios nuevos.
PROSPermite al usuario visualizar diferentes vistas de la información empresarial en una sola pantalla aumentando la eficiencia y la productividad al reducir la necesidad de buscar información en diferentes sistemas, siendo configurable ajustando la interfaz a las necesidades del usuario.
CONSSu precio es alto con respecto a otros ERP, incluso el aprender a utilizarlo puede ser un problema debido a sus gran repertorio de características.
JABIR
Accounting, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Affordable Accounting software with many functions
Multiview automates routine tasks across departments, like purchasing, inventory management, and project accounting, reducing manual effort and errors, and Get instant insights into your business performance with real-time data across all modules, allowing for faster decision-making and adjustments.
CONSLimited mobile access compared to some cloud-based competitors and Integration challenges with certain third-party applications.
Bob
Accounting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Great Browser based accounting software
Browser based application eliminating the need for messy local installations and roll-outs to end users.
CONSCreating custom reports can sometimes be confusing and difficult, but the support for building these reports often makes up.
Charma
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2024
Happy User
Notifications are seamless with gentle reminders ;) Approving invoices are easy
CONSBecause of limited licenses, I can't pull reports--I must request them.
Brandi
Banking
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2016
Exceptional customer service!!
Purchasing a new accounting software can be a little intimidating. The staff at Multiview made the experience painless and left our accounting staff feeling confident in our decision. Everyone we talked to had extensive knowledge of accounting. Our sales contact was also a member of the implementation team prior to changing roles so she was able to answer all of our questions!! The software had everything we were looking for and there was no additional programming needed to accommodate our needs.
CONSNo complaints so far! It has been a lot of work but the staff has helped us along the way.
NABADAY
Computer Software, 2-10 employees
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Goog Financial Solutions
I would like to go for the support team.
PROSGood financial solutions provider. Web-based application eliminating the need for complex local set up and roll-outs to users.
CONSThey could make it easier for the user so that users don't need to go to the support team but the support team can handle it.