Sage Construction Suite
About Sage Construction Suite
Sage Construction Suite Pricing
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Most Helpful Reviews for Sage Construction Suite
1 - 5 of 1,039 Reviews
Lex
Verified reviewer
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Sage Helps
We started in 1987 with The Master Builder; which was purchased by Intuit; which was purchased by Sage and became Sage 100 Contractor. So we have grown up with the great grampa of Sage 100. It has run our company for decades and we are very happy with it. As we grow, the program can grow. There is still a lot of the program's capability that we do not use, yet, but hope to.
PROSIntegration of job bidding to job costing to accounting to payroll.....all modules talk to each other in real time. We could not have any software that did not do all these things
CONSThe weak point is the estimating module that comes with it. I don't think it has been upgraded for 20 years.....no...really. They want me to buy the upgraded estimator which I think I will do soon.
Vendor Response
Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.
Replied May 2021
Jennifer
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2021
Versatile and Allows for Growth
I love this software but feel the customer service has tanked over the years. If I have an issue I want to pick up the phone and reach a person, not hours of hold time and voice mail only to be told to go look up the answer myself via the knowledgebase. It is extremely frustrating.
PROSThere is a lot of versatility in this software that I know we don't even tap into.
CONSYou can post, or rather the software allows for, negative debit and credit postings. For me it is fine but when you have someone on staff who maybe doesn't understand it can make things tricky.
Reason for choosing Sage Construction Suite
When I began working at DC they had already been a long time established Sage product user. At previous employers I have either switched from other software (Hardhat) to Sage or began fresh with Sage. I like the software and find it easy to use and train employees to use. I have even recommended it to other companies to purchase. I wish they had a better solution for remote access and that their customer services was more responsive personally. When you call you get routed and routed and routed (through voice mail) and then typically told to access a web based article on how to fix the problem. I do not like that at all and it leaves me lacking in giving them 10 stars.
Vendor Response
Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.
Replied May 2021
Charlene
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2021
Not the greatest
Nothing. We are using this system because we spent too much money on it to just stop using it now and purchase another system. Unfortunately, we listened to the salesman promising that this system would do everything we wanted.
PROSNot very much...it is definitely not user friendly
CONSAlmost everything. The billing procedure is absolutely horrible and so isn’t the Accounts Receivable module. Even the Contracts module is not the best. Heaven forbid, someone should accidentally link a contract with the wrong company, the module does not allow any changes to be made. If a change order is marked as approved, you have to create a new change order if a GC decides to void or change it. In payroll, there is no way to assign a fixed wage to a particular group so if a pay raise is approved, you just have to enter it in that group instead of having to do each individual employee.
Reason for choosing Sage Construction Suite
It was recommended by our accounting firm but it turns out they were mainly specializing in banking not construction. Once we changed accounting firms, they agreed this system was not the best.
Reasons for switching to Sage Construction Suite
Our IT man was getting older and we needed a system that was supposed to have great support.
Vendor Response
Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.
Replied May 2021
Kevin
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
A Proven Total Construction and Accounting Package
Very good experience with the product and dealing with support and the knowledgebase. I have been using this product now over 15 years. I have worked for 2 General Contractors during this time and this product has served us well.
PROSI like the fact that Sage 300 Construction and Real Estate software (modules) is a total solution for a few different industries, mainly construction. We have all the modules from Job Costing to Payroll to Project Management, etc. We do everything in house. I also like the fact that it integrates with Aatrix for Government and State e-Filing and reporting. That is very nice that it pulls everything from Sage and makes the reporting process seamless and easy. There are many other products that integrate well including MyAssistant.
CONSI wish the software was cloud-based which would make upgrading and future improvements much easier and attractive. A smaller investment of hardware and resources would be needed since the server would pretty much be eliminated. Updates would be automatic. Sage does have other products that are cloud-based but this one will not be going that route.
Reason for choosing Sage Construction Suite
At the time, it was proven and better support. It was less expensive and easier to use. This was over 15 years ago.
Vendor Response
Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.
Replied May 2021
Phil
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2021
2+ years in and we are moving on
Overall, our experience has been negative. Nearly 100% of our users dislike it in comparison to other systems we have used in the past. For the amount of money it has cost us in implementation (over $30k + staff time) and the ongoing maintenance fees (which are more expensive than similar products) we have not had a great experience. Other systems can do the same thing, much more simply, for a lot less money.
PROSThere is a lot of detail in what you can get out of this software, if you have the labor time to put into it.
CONSUltimately, the software is too cumbersome, difficult for staff to use, training not able to assist us in getting it working well for our organization. Functionality that used to be supported is no longer available with recent updates.
Reason for choosing Sage Construction Suite
Cost and features
Reasons for switching to Sage Construction Suite
Seeking to improve our financial tracking and job costing ability, while integrating with other systems we use.