Overall, it's been a great experience. It's easy to use, the implementation process was all good and going through the platform is very smooth and user friendly. It has QBO integration, which facilitates the coding in our accounting system, saving us a lot of time.

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

- Good approval system for vendor bills. - Implementation process was not "top-class", delivery of answers to questions and issues was promised a specific date but was rarely delivered accordingly.

Approval functionality for users, both in a email and in app.

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time! I also appreciate being able to create unique Payee ID's.

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I It would be nice to be able to add bills to a payment order that has already been scheduled. No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

A good work tool for all levels in invoicing and many others

Invoicing is easy to do on software especially when you are initiated

Not at all, I did not encounter any problems with this tool

my pain was mid-management were buying products without an organized approval workflow, and without them having transperancy as to how much of their budget is left on a monthly basis. I was afraid of implementing a process using our ERP as it's not friendly enough and I want to be an enabler of my peers - Approve.com definitely hit my sweet spot with their offering.

- easy to onborad all the different stakeholders, no more approvals on slack or emails - transparecny on Actual vs. Budget for every stakeholder - suppliers onboarding saved us hours of the finance team every month

- missing vitual credit cards - emails layout doesn't look good, images are too big etc. (I'm using MS outlook)

We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.

-Fairly easy to setup and integrate -Affordable -Good customer support -Visibility for vendors

-Could allow for more customization -UI is a little antiquated but works

We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.

Payments in different currencies Payments all around the world Different payment formats that the may require (ACH, wire, etc.) 1099 Handling

None that come to mind

- The product is clean, simple and easy to use, which makes the implementation easier - There's an option to have a full dialog about the purchase with no involvement of other forms of communication - User onboarding is fast

Would like to have more control as an admin in the system - approval flow, optional fields etc.

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Overall Tipalti is great software and help us with our AP processl.

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

One of the issues is reporting as Tipalti provide only hand full of standard reports.

it really helped me in my sales work. I saw its effect in my account works. I'm sure users will be satisfied.

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

I was particularly concerned about whether the rules governing money transfers applied to our international payments. Tipalti introduced a fantastic money transfer solution that is extremely effective and accommodates a range of payment methods. By integrating Tipalti into our payment procedure, we have sent millions of dollars overseas. Tipalti has greatly reduced the amount of time I spend processing invoice payments.

With Tipalti, it's simple to view the status of payments and invoices right away. Time and money are saved by having a single payment run for both domestic and international payments. Having a 100% paperless payables procedure is wonderful. The software handles processing invoices and paying vendors with relative ease when used independently.

One of my issues is that it is impossible to alert the authorizer that an approval claim has been made but been refused. If invoices could be included in a pending payment order, customers could readily track the status. The cost is not cheap. The implementation process takes some time. But once you board, the journey is incredible.

It has helped us automate and simplify our payments and other accounts payable process. It enabled our businesses to automate our invoice processing, payment reconciliation, and tax compliance, saving time and reducing the risk of errors, especially that we have worked with local and international companies.

It's a bit complex, might need to invest more time in training and support.

Our AP controller left and we did not replace her. Tipalti automates half of what she was doing (setting up new suppliers, processing supplier invoices, setting up payment runs and actually paying suppliers) at a lower cost and the control environment is strengthened too.

The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened. It also integrates very well with NetSuite, which is important as that is my book of record.

The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.

My total experience was fantastic with Tipalti. I really love this application its very easy and reliable

Invoice Processing as well in Vendor management

After doing payment Filtration on payment page for vendor.

I like Tipalti very much. Easy to use. Secure and efficient processing of large payments, paperless process is very good, allows access to many different approvers

safety, efficiency, paperless processing, secure processing of large payments

Processing and approving payments require few steps but program does not tell you that you still have few steps to complete.

The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.

Not sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.

I have had a great experience working with Tipalti. It has made our payments process become almost effortless

How easy it is to use, and how easy it has made our payment process flow.

Overall simplicity and provides a good tracking, invoices and payment status.

Just a small improvement: once payments are submitted to the 2 approvals, if only one person has approved, I'm not able to see which one it is, so I have to solicit both

Smart and energetic team, service oriented and fast learning.

The UI is good and the system is user friendly. It's an out of the box solution with some options to customize.

Missing an easy online purchasing experience for the end user (catalog) + agreements management module.

One of the standout features is its ability to automate the entire payment workflow, from affiliate onboarding to coin selection to sending payments. This automation has dramatically reduced the amount of time and effort you previously spent manually managing payments.

What I liked the most is its ability to completely simplify my affiliate payments. Before using this platform, I had to deal with a manual and tedious process that consumed a lot of time and resources. But now, I can automate the entire process, from affiliate onboarding to currency selection to sending payments.

One of the things that I liked the least is its initial learning curve. At first, it can be a bit overwhelming to get familiar with all the features and functionality of the platform.

Tipalti makes approving invoices very easy and provides great documentation regarding who approved and which accounts in the GL are being charged.

Implementation was difficult and there should have been more up front training.

Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick. They help you throughout whatever questions you have and they reply really quick.

The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.

I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.

We've been using the service for a little over a year now, often processing hundreds of payments per week, and so far haven't faced any crucial difficulties that we weren't able to overcome. The Tipalti team is quite easy to contact too. So far it's a pretty smooth experience!

I like how easy it is to import and manage payees in Tipalti.

I would like to have the ability to search for payees by email. Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.