TravelBank
About TravelBank
Awards and Recognition
TravelBank Pricing
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Available
![Expense & transaction list](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/94a50a6b-b3a3-48b2-84e1-3dad99b77566.png)
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Most Helpful Reviews for TravelBank
1 - 5 of 234 Reviews
Lyle
Verified reviewer
Computer Games
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Awesome modern app that's easy to setup!
Simple travel bookings and budgeting in a clean, clutter-free interface. All enterprise software should be like this.
Penny
Government Relations, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Excellent receipt tracking
Our account rep has been fantastic in addressing concerns, questions, and issues. I feel this company is growing and making continual improvements.
PROSThe mobile app makes uploading receipts a breeze…..open app, snap pic, go. For the 50 - 60 users in the field during the busy season this time saving app benefits both the user and management. Within the software, customization allowed for company specific coding which then produced the required report needed for import into the company’s accounting program.
CONSThe lack of automatic report integration into Quickbooks, via the Right Networks Remote Desktop, makes importing TB reports cumbersome. On line customer service needs improvement. 24/7 chat would be beneficial over an 8-5 Monday thru Friday service. Giving an automated chat response of ‘we’ll respond within a couple of hours’ does not bode well when time is critical.
Reasons for switching to TravelBank
Cost, and the fact that every user was not required to have a company email address (which had added to the overall cost).
Steve
Banking, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2021
Cons
Somehow my email was changed and I lost reports. Now I have several reports saved that company hasn’t received
PROSNone. Don’t like this software. Not easy to use
CONSStill have to fill out info even after taking pic of receipts
Danny
Telecommunications, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Expense Report Generator
I emailed a question and had a response within a few hours.
PROSFirst, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software.
CONSI've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons
Reasons for switching to TravelBank
I find it unprofessional for a company (Expensify) to use its private, customer data base, as a political platform.
Vendor Response
Hi Danny, we're glad you're having a great experience thus far, and enjoying our receipt capture, credit card sync, and customer support! If you run into any questions down the road, don't hesitate to reach out to us for help.
Replied November 2020
Laurie
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
GREAT EXPENSE TRACKING AND EASY TO USE!
Absolutely love this and the ease of its use AND customer support is very helpful, knowledgeable, friendly and fast!!
PROSThe simple process. Ease of use. Customer support is top notch and fast!! User friendly site and app, not only to use but to find what you need and just how it doesn't look complex to use.
CONSHaving to wait for transactions to pair to be sure your uploaded receipt uploads. Sometimes it freezes up, but comes back fairly quickly.