Simple travel bookings and budgeting in a clean, clutter-free interface. All enterprise software should be like this.

Our account rep has been fantastic in addressing concerns, questions, and issues. I feel this company is growing and making continual improvements.

The mobile app makes uploading receipts a breeze…..open app, snap pic, go. For the 50 - 60 users in the field during the busy season this time saving app benefits both the user and management. Within the software, customization allowed for company specific coding which then produced the required report needed for import into the company’s accounting program.

The lack of automatic report integration into Quickbooks, via the Right Networks Remote Desktop, makes importing TB reports cumbersome. On line customer service needs improvement. 24/7 chat would be beneficial over an 8-5 Monday thru Friday service. Giving an automated chat response of ‘we’ll respond within a couple of hours’ does not bode well when time is critical.

Somehow my email was changed and I lost reports. Now I have several reports saved that company hasn’t received

None. Don’t like this software. Not easy to use

Still have to fill out info even after taking pic of receipts

I emailed a question and had a response within a few hours.

First, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software.

I've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons

Absolutely love this and the ease of its use AND customer support is very helpful, knowledgeable, friendly and fast!!

The simple process. Ease of use. Customer support is top notch and fast!! User friendly site and app, not only to use but to find what you need and just how it doesn't look complex to use.

Having to wait for transactions to pair to be sure your uploaded receipt uploads. Sometimes it freezes up, but comes back fairly quickly.

easy to use and self-explanatory. The support team usually responds quickly. the ability to submit multiple expenses under one reports makes everything more organized.

If integration fails, we don't receive a notification.

I know that when the people I support give me receipts to expense, that the process is going to be quick and easy.

I like that it is very easy to input the required information for each expense. Merchant, date, amount, category. You can add your receipt easily by dragging and dropping it in the location, or uploading the file. There is a description box, so clarifications can be made for each expense. You are even able to choose if the expense is billable to a customer.

There isn't anything that I dislike about TravelBank. It really is very straightforward to use.

Mileage being computed for me. The ability to take a picture of my receipt using my phone, and being to look back at my expenses as I track for my budget.

My only bad experience is not a TravelBank issue, it is a people problem -- not approving expenses in a timely manner.

It's been great. I don't use it a lot because sometimes it's easier to go direct to the airline. But when I need to go somewhere that Southwest doesn't fly, it has all the airlines in one place along with hotels. Plus, I have a few travel challenges and human beings were wonderful to deal with..

I like having a hybrid between a quick, easy, and in-expensive on-line booking experience with the hand holding of an old-fashioned travel agency. If I need to change something, I can either call or email a real person who responds quickly. It's great hybrid system for people who get sick of deal with AI chat bots.

It's only air and hotel so other items like rental cars are not included. And, it's not as deep as what we'd expect from a on-line booking service.

Very good and easy to use. I don’t have to spend a lot of time submitting my receipt to clear my charges.

Get to go paper free. Everything is stored in the program.

Nothing at this time. I have no complaints or suggestions to make.

One word - "Amazing"

The ease and simplicity of the product is wonderful. The best part is that you can pull it up on the laptop and finish anything you started on your phone. The Customer service is impeccable. I don't know how you maintain that level of service with a free app. This is a great app and making it free to use, is wonderful. The developer has done a marvelous job.

Honestly there are no Cons considering its free. I would though, definitely suggest some wishful items that can probably make this app extraordinary. 1. Have OCR recognition to catch receipts details. 2. Give user a full access to change anything in their profile, like Company name, company setup and other items. 3. Allow to change/add logo for the reports, with ability to extract as CSV file. Once again I am not classifying these as cons, but suggestions to build on current platform and make it truly an exceptional app.

It's way easier to file expense reports and see when you're getting reimbursed. It is also easier for company cards to be linked and queue up recent payments for submissions would helps keep all of our budgets update.

I liked the mobile option and that it was very clear and easy to use both on the laptop and phone.

Nothing really, everything on this software is helpful even if my company does not use all of its features. I could see where booking via travel bank would be easier than other websites.

I like how it is easily sent to supervisors without having to send myself

I dont like how addresses within the same company are not automatically given

my overall experience is great so far! I have a great rep.

I like that the software is very easy to use.

I don't believe i have the option to create a different expense besides General Expense.

Expense reports are not anyone's favorite task and this tool makes it easy, fast, get in - submit - get out!

Hotel Pricing seems to better through award programs.

Great at tracking all expenses and reports needed to make sure everything was done correctly before allowing it to submit. It's almost mistake proof for entry which benefits the employees getting correct information, so they get reimbursed quickly.

Guides you through everything very easily for submitting . Everything you need is easily accessed and one page

I thought it was easy access and very user friendly. Don't know really what I would change.? Maybe in the comments for reason for reimbursement have a few selections to choose from instead of typing them in to make it less time for explanation.

I enter my personal mileage once every other week or longer.

Its easy to use and understand. I like that it lets you know right away if I put something in wrong.

Nothing, it is easy to use. The only thing I dont like is actually needing to use it. I enter my personal mileage but our work mileage is entered into Epic so this seems pointless to enter the personal mileage.

Easy to use Prices seemed pretty much the same on airlines direct website I would negotiate with airline directly on offering discounts.

Prices seemed pretty much the same on airlines direct website I would negotiate with airline directly on offering discounts.

Overall my review is based as a user. My company dictates use and I'm happy for it. The system seems to be solid as it allows my company to make fast, accurate decisions thus leading to quick reimbursements.

Most impactful is the ease to navigate and enter information. Timely and accurate entries lead to solid decision making and thus, fast reimbursements. This is a terrific system to use and so much better than others I have used in the past.

I can't think of one to enter here so will try to leave blank.

Happy to get money in my bank account.

It's easy to use and calculate. I like the software a lot.

There is nothing wrong with the software that I dislike.

Very easy to use and understand. Clear and concise.

There are no cons. I like this software .

Coming from Concur, TravelBank's mobile app saves me and my team hours per month in expense reports due to easy of use and intuitiveness.

Great to open and use. Hard to find or understand advanced capabilities. I feel like I'm likely not getting all that I could out of the app.

no complicated entry numbers, easily available through the app.

all good, just need to have the log in handy

I use TravelBank application several times a week to submit mileage for my position. It is very user friendly and efficienty.

None that I have noted at this time - everything works great

Overall, it's nice to have employee profiles saved for repeat bookings, and I'll do it for the CC points, but I can't say I find anything else impressive.

I use TravelBank because we get Brex rewards for booking using their software.

I find it really frustrating to search for flights because you have to restart the whole process if you want to look at a different departure date or airline etc; and often times I try to book for other employees and if I don't have their information preloaded the fare will not be eligible by the time I press "book" and I have to restart the whole thing again. I also hate not being able to use TravelBank agents for most modifications, I might as well book directly with the airline.