I think the program has a lot more capability than our current use. We are looking to expand the capabilities to increase output and possible use in other areas of our company.

This software helps my organize process payable invoices quicker than opening emails and in-house mail and allows me to monitor the flow and address backlog that may accumulate. When went through a few iterations of having mail flow to the platform but have settled on our current approach which allows process to direct incoming invoices to the appropriate divisions for approvals.

Making vendors inactive that shouldn't be used is an issue. Also, Filtering how outputs look in Pdf and Excel can be challenging but looking up data is extremely easy.

The ability to set up multiple user groups and automation workflows, this paired really well with the OCR capabilities so our departmental payment requests have improved in the accuracy of their coding. Additionally being able to take our entire Accounts Payable process from a physical to cloud based process has been very helpful.

Currently there are some small quips in the software that cause some headaches, but we are grateful for the support at Yooz to help us get passed these.

I like that it is automated so that makes processing invoices way faster than normal. And it is one of the safest clouds to use.

The AI technology is new and I'm not familiar with but I'm sure it'll improve with time.

Neutral

When software changed from Yooz Only to Yooz Rising, I liked the added features of impersonating, and that the layout can be changed.

There is a lot of room for improvement with the "rising" software. The documents are not read better by the OCR, sometimes the documents flip to the wrong angle for unknown reasons (we've had meetings that have not resolved this) duplicates are not always caught

All the technology of duplicate payments, OCR reader, importation, etc.

Pricing is a little high, Developmental support can take some time

Yooz and OnlyYooz were very easy to use. Yooz Rising has been a disappointment.

I love the ability to impersonate other people. The display is user-friendly.

The export function is cumbersome. Support is not always helpful.

Excellent Software that helps our practice to be more efficient. Keeps all staff aware of how much we can work without delay and be more effective for the company. All staff can be on the software and not be restrained. This allowed me to share information with my colleagues in all aspects of the business.

Keeps everybody more effective and efficient.

I like everything about the software. Easy usage and very efficient. I can share information with all of my co-workers in other parts of the states. Therefore we can be more productive and more efficient by using Yooz.

Yooz is very well designed for its users, it is easy to use with a friendly and attractive interface. It also has several features that solve most of our problems.

At first I encountered some problems but with time it was resolved

I think what I like the most is the support team. They have been so helpful in setting me up, getting us running, and troubleshooting. It's been easy to learn and the accounting has been accurate.

I can't think of anything I dislike. Everything has been going smoothly.

Great, don't every miss a invoice, gets posted correctly every time.

Being able to retrieve older invoices while searching all fields

Can't think of anything, it does everything I need it to do.

The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.

OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.

The software is easy to use, the OCR works good, the capturing options including email and others work flawlessly most of the time

No reporting tools available, could be better if they separate invoice types like utilities so that one can track utility bills easily. Admin side or manager reports portal is missing.

Overall Yooz has been responsive and been good but could use some more resources in their support model.

Being able to automate the retention of documents and details is a game changer. We used to manually scan invoices and this process never was consistent and had holes in the process. Now With Yooz we can be assured all backup is retained and this helps control and management of expense

This biggest trouble was the in the begging the learning process for having invoices OCR and getting the correct info to come through to the system. Still has some room for improvement but AI always is getting better.

This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.

I think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.

It's been a good change. It's been NEW and a lot on my shoulders.

It's user friendly for entry and approvers. For someone who isn't very IT smart, having to do the background things is difficult. We were a 'paper only' company moving towards electronic...it's been a hard process.

Easier workflow - I find that is the hardest to work on.

It provides an easy invoice approval workflow. It creates transparency and is easy to customize the approval flow for different vendors and invoice categories. Automated accounting based on vendor is a timesaver.

It was a bit tricky to learn how the invoice flow worked and relay to the users, but support was great and guided us through it.

Ability to integrate with third party payment solution. Also, invoices are now store electronically for internal, as well as external audits

If properly trained, this program is a breeze. There are a few glitches that catch every now and then, but overall it is pretty easy to operate.

I like that it does catch that the unit is in inventory or it has been sold. That is crucial for our accounting.

Sometimes the process does not pick up the stock numbers and items will be billed to the invoice or something else. Our accounting system bills invoices to each truck stock number.

I like that I can get approvals from managers for invoices without having to do anything but upload them to yooz. All invoices can be correctly coded and signed off on before they even enter our accounting software program.

Credits do not export as credits, it automatically makes them a debit amount, so i have to be careful and change them myself.

This is a very unprofessional and dishonest company. The sales staff cannot explain specifications in detail and sells functionalities they do not have. Then they offer you to try it for free, but when we wanted to discontinue after a negative experience during the trial period they suddenly claim it is a one year obligatory contract, started charging our bank account and do not answer mails anymore.

We liked their promises, unfortunately none came true.

This must be the most unfriendly and confusing platform we have seen in years. Not intuitive at all to work with and very laborious to configurate.

Relatively easy to use. Data extraction good. OCR works very well.

Often rounds the GST/sales tax incorrectly - can't see where to change the rounding method. I suppose i could askSearch facilitiy doesn't always work as well as expected (reveals too much data).

i love that it captures the data and inputs it for me - such a time saver.

Now that it is finally on the web - soooo much easier to open and use

I do not like receiving "late tasks" that are not mine - waste of an email and then when it is mine, I'm likely to gloss over it

Easy to use software. First of all it has a user-friendly interface, then it has a lot of reliable features and finally it has free trial which is favorablem. It is really cool this software

Software difficult to use for beginners although it has free version it is also cheap monthly. But it is still not bad

Fast, easy and effective. Helps track and process invoices so much faster.

Wish I could have had it earlier in my career.