PayPal Zettle

RATING:

4.6

(2267)

About PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions and send invoices. PayPal Here comes with two device options Mobile card reader and a chip card reader. The Mobile Card Reader solution is designed to support debit and credit card payments only. The solution comes with a card reader device that connects smartphones' audio jacks. PayPal Here's Chip Card Reader device supports multiple payments methods, such as magnetic stripe cards (i.e., debit and credit cards), chip cards and Apple Pay. The solution comes with a separate payment device that connects to smartphones using b...

PayPal Zettle Pricing

Please contact PayPal directly for pricing information.

Starting price: 

$0.01 

Free trial: 

Not Available

Free version: 

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Mobile card reader
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PayPal Zettle Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPal Zettle

1 - 5 of 1,862 Reviews

User Profile

Lorena

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2018

My best friend since I've been freelancing

Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.

PROS

Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business. And, of course, the fact that it is one of the most widely used online payment methods.

CONS

The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time. The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

User Profile

Zuhairah

Verified reviewer

Banking, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Very convenient in making payment

PayPal is secure and i fully trusting their securities regarding my payment account and credit card information that are linked in the platform. All my transaction activities are displayed in the main dashboard so that i can monitor any activity within my account. There are no option for transferring funds to friend & family in my country, and i hoping it will introduced to us soon.

PROS

PayPal Here is an amazing payment processing platform that i can make payment for my shopping cart in foreign e-commerce website like Amazon or ebay. It can be install in my smartphone, and i don't have to log-in the platform from my computer, but its offer the same security for my payment account. There are thousand merchant that are accepting PayPal and that make it so convenient.

CONS

The exchange rates from my currency to foreign currency is quite high and so different from other common daily exchange rate that other payment processor are using. On top of that, there are processing fees for the payment transfer. If they can lowering the processing fees, i can see others will use it more often as their payment processor.

Reasons for switching to PayPal Zettle

Payoneer is too complicated for personal use and the payment process is taking too long to complete.

Dexter

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2021

Care very little if anything about customer satisfaction

If one does not care about interaction with this type company you have found your match. Bought a piece of software and used it or attempted to. Customer service attempted to install it for me and could not get it to work. I finally gave up and Paddle.com/Paypal would not refund even given the fact that their staff had attempted to get it installed. Paypal stated that downloaded software is deemed to have been delivered and refused to work out a sensible solution.

PROS

The ability to pay without exposing my credit cards to potential hackers carries a semblance of comfort!

CONS

They were absolutely the best until Synchrony became part of the package. Since this marriage customers get stonewalled and even though I had been a customer for over 17 years they decided (because I sometimes use a VPN) to cancel my use of the program. In the bylaws, they are required to send an explanation of any changes to your account. Which I still have not received! You really have not lived until you attempt to contact them when you have a problem. It took 4 days of leaving messages through email and no one could even offer a reason. After being a customer for 17 years one would think at least an email attempting to inquire about the problem would have been forthcoming! But I guess that exceeds their care to maintain a relationship.

Reason for choosing PayPal Zettle

At that time they were the only ones doing this. You can count on one thing though. There are several competitors now and I will change once I have had a chance to review them.

RUKSANA

Alternative Dispute Resolution, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Home service center

PayPal Zettle offers a streamlined and user-friendly platform for small businesses to accept payments. Its intuitive interface and range of features make it a convenient option for merchants. Additionally, its integration with PayPal provides added flexibility and security. Overall, it's a solid choice for businesses looking for a reliable point-of-sale solution.

PROS

What I like most about PayPal Zettle is its seamless integration with PayPal, offering a comprehensive ecosystem for managing payments both online and offline. The user-friendly interface, quick setup, and the ability to accept a wide range of payment methods enhance the overall experience for both businesses and customers. Additionally, the detailed analytics and reporting features provide valuable insights into sales performance, which is crucial for making informed business decisions.

CONS

One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors.

omar

Utilities, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

A weird program in the recording

I was unable to benefit from the program because there were complications in retrieving the password, and we hope to solve and address some of the errorsRetrieving the password is linked to the mobile number and the official mail, because a person has many work tasks and may forget the passwordSuppose a person has money and he dies or forgets the password. Will he lose all the money? Some party to the financial transactions must deal with this regard in some way.

PROS

I hear people talking about it, and some do not know it. We hope to know the program in a simplified way that supports all languages, including Arabic.

CONS

I registered in this program with my mobile number, name, and email, and I forgot the password. I tried to recover the password, but I did not find any benefit for me. I am afraid of this program in financial transactions.