All PayPal Zettle Reviews

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User Profile

Lorena

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2018

My best friend since I've been freelancing

Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.

PROS

Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business. And, of course, the fact that it is one of the most widely used online payment methods.

CONS

The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time. The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

User Profile

Zuhairah

Verified reviewer

Banking, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Very convenient in making payment

PayPal is secure and i fully trusting their securities regarding my payment account and credit card information that are linked in the platform. All my transaction activities are displayed in the main dashboard so that i can monitor any activity within my account. There are no option for transferring funds to friend & family in my country, and i hoping it will introduced to us soon.

PROS

PayPal Here is an amazing payment processing platform that i can make payment for my shopping cart in foreign e-commerce website like Amazon or ebay. It can be install in my smartphone, and i don't have to log-in the platform from my computer, but its offer the same security for my payment account. There are thousand merchant that are accepting PayPal and that make it so convenient.

CONS

The exchange rates from my currency to foreign currency is quite high and so different from other common daily exchange rate that other payment processor are using. On top of that, there are processing fees for the payment transfer. If they can lowering the processing fees, i can see others will use it more often as their payment processor.

Reasons for switching to PayPal Zettle

Payoneer is too complicated for personal use and the payment process is taking too long to complete.

Dexter

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2021

Care very little if anything about customer satisfaction

If one does not care about interaction with this type company you have found your match. Bought a piece of software and used it or attempted to. Customer service attempted to install it for me and could not get it to work. I finally gave up and Paddle.com/Paypal would not refund even given the fact that their staff had attempted to get it installed. Paypal stated that downloaded software is deemed to have been delivered and refused to work out a sensible solution.

PROS

The ability to pay without exposing my credit cards to potential hackers carries a semblance of comfort!

CONS

They were absolutely the best until Synchrony became part of the package. Since this marriage customers get stonewalled and even though I had been a customer for over 17 years they decided (because I sometimes use a VPN) to cancel my use of the program. In the bylaws, they are required to send an explanation of any changes to your account. Which I still have not received! You really have not lived until you attempt to contact them when you have a problem. It took 4 days of leaving messages through email and no one could even offer a reason. After being a customer for 17 years one would think at least an email attempting to inquire about the problem would have been forthcoming! But I guess that exceeds their care to maintain a relationship.

Reason for choosing PayPal Zettle

At that time they were the only ones doing this. You can count on one thing though. There are several competitors now and I will change once I have had a chance to review them.

RUKSANA

Alternative Dispute Resolution, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Home service center

PayPal Zettle offers a streamlined and user-friendly platform for small businesses to accept payments. Its intuitive interface and range of features make it a convenient option for merchants. Additionally, its integration with PayPal provides added flexibility and security. Overall, it's a solid choice for businesses looking for a reliable point-of-sale solution.

PROS

What I like most about PayPal Zettle is its seamless integration with PayPal, offering a comprehensive ecosystem for managing payments both online and offline. The user-friendly interface, quick setup, and the ability to accept a wide range of payment methods enhance the overall experience for both businesses and customers. Additionally, the detailed analytics and reporting features provide valuable insights into sales performance, which is crucial for making informed business decisions.

CONS

One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors.

omar

Utilities, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

A weird program in the recording

I was unable to benefit from the program because there were complications in retrieving the password, and we hope to solve and address some of the errorsRetrieving the password is linked to the mobile number and the official mail, because a person has many work tasks and may forget the passwordSuppose a person has money and he dies or forgets the password. Will he lose all the money? Some party to the financial transactions must deal with this regard in some way.

PROS

I hear people talking about it, and some do not know it. We hope to know the program in a simplified way that supports all languages, including Arabic.

CONS

I registered in this program with my mobile number, name, and email, and I forgot the password. I tried to recover the password, but I did not find any benefit for me. I am afraid of this program in financial transactions.

User Profile

Carol

Verified reviewer

Museums and Institutions, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2023

It was Great- until they made one little change

I needed a quick fix when they were phasing out our version of Quickbooks POS and we wanted something a little more flexible. After spending nearly a month looking for a new system we settled on this one, price is right, processing fees aren't bad, reporting was adequate enough to get by and we expected/hoped that it would get better the longer it was in use in the US, I was very wrong. The 'features' they've added have been mostly useless.

PROS

It's free, it's by PayPal so you can trust it and the price can't be beat

CONS

I've let a lot of things slide because it's free, but now that they transfer EVERY credit card transaction to my PayPal account it's terrible to try to reconcile in Quickbooks. The reporting is truly terrible and the customer service is basically non-existent. Try to even find the help section on the PayPal site. It's like they bought and make money off this thing, but don't actually want to support it.

Reason for choosing PayPal Zettle

It checked enough boxes for us to make the switch

Reasons for switching to PayPal Zettle

Too expensive and clunky

Anonymous

1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Easy to use and easy to set up

Really pleased with it. I'm still find cool things that I can do.

PROS

I needed to find a new card reader as my previous one had died. As I have a paypal business account I wanted one which will link direct with my account without having to set up a new payment system. The software and reader links straight to my shopify account so that I could use the card reader to link to my iPad and set up a POS at the mobile shows I attend. It brought in my entire inventory from shopify. The software is easy to use and allows easy data to be accessed from the software dashboard showing sales by timeperiods and even go into each transaction to granular levels. You can also refund card transactions from within the software. you can trigger your payments out to be daily, weekly or monthly to your designated account.

CONS

Note that the reader is really sensitive so do not put your phone close to the reader when entering in payment details or you can trigger apple pay ... yes, I accidentally paid for an order and had to refund it to myself (which was really easy in the software).

Reason for choosing PayPal Zettle

Cost of reader, quickness of delivery and low charges for transactions

Reasons for switching to PayPal Zettle

My exisiting reader had died and this was a cheaper option.

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2020

Worth it if you already use Paypal

Paypal Here App allowed me to process payments in person relatively efficiently. It was important for me to have a way to do this, and Paypal offered an easy solution to this problem. I eventually moved on to other payment processors but it was highly useful to use Paypal Here since I didn't have to create another set of logins and could connect it immediately to my existing Paypal account.

PROS

It's easy to connect to your Paypal account so whatever money you process with the chip reader will be directly transferred to your Paypal account. It doesn't require a contract, which was a plus for me. It's a free software unless you upgrade your card reader to one that also accepts chip and contactless cards. It does have the security guarantees of Paypal, which is a plus.

CONS

It has fees for international currencies. It also becomes a more lengthy process to get your payments if the amounts exceed certain thresholds in a given period of time. Paypal in general has customer service that gets the job done but doesn't really make resolving issues simple or easeful. You also have to execute an action yourself to transfer the money from your Paypal account (after it's automatically deposited there from the processing) to your bank account, so it does add one more thing to do to your list.

Reason for choosing PayPal Zettle

At the time, PayPal Here App seemed like an easier to implement solution since I was already a PayPal user. Eventually I did switch to Stripe in order to better integrate the whole payment solution into my website and in person.

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Take Credit Cards through your device for products and events - PayPal Here

This was overall what we needed. We have retreats almost every weekend, and sell products at those retreats or when travelling. The PayPal Here app allowed us to scan our products for easy input, add ticket sale options, and take credit cards from the same app. Also, Customer Service worked with us to implement a second device. We can't ask for better than that.

PROS

The iOS and Android compatibility was perfect for us, as we have a tablet and an iPad. The first swipe device was free. Customer Service worked with us to implement a second device. You can add event tickets, as well as products to sell. You can take cards by typing or swiping. The app keeps up with all transactions and transfers the information to your account.

CONS

It was glitchy at times and logged us out often. To take a card manually, you have to pay an extra fee.

Reason for choosing PayPal Zettle

We were already using PayPal for our website.

Anonymous

2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2020

Easy to use; great for occasional use

Overall positive experience. My original card scanner broke so I had to purchase another. I wish they would give another for free especially if the original one stops working.

PROS

I like that there is no monthly fee. I can use it as much or as little as I want for my business. It is easy to set up with different point of sale items and can even add pictures.

CONS

I do not like that you can't archive items to pull up to use again. That feature would be great to have. The processing rate isn't that great compared to other processors but is manageable for occasional use or special events.

Reason for choosing PayPal Zettle

No monthly fees and connects to my PayPal business account for easy transferring. Set up took little time.

Joshua

Information Technology and Services, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed June 2024

Easy way to enhance your mobile transaction on the Go

PROS

Transactions are instants and its easy to use.

CONS

Disputes on payments are not resolved instantly

jeramie

Arts and Crafts, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2023

For what it does - it works well

PROS

It's easy. The PayPal platform is a trusted and secure method of moving money from card transactions into bank accounts. Its nice to keep everything consolidated. The price of the equipment was very reasonable. if you use PayPal to make on-line transactions, you are paying the same type of fees, so it didn't seem that different when using a card. The hardware was easy to use and worked well. I never really had any issues.

CONS

I was a small-time user, so maybe larger business can get better transaction rates, but the 3.5% fee and $0.49 transaction fee makes it on the expensive side. Credit card processing is-what-it-is and that make sit have when your selling $10 items. For more expensive transactions, the $0.49 was less impactful.

Frank

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2019

Very Helpful to a Small Business

We run an online auction and have 50 people a week coming to pick up their items. Some can pay with cash but in this day and age offering another option is critical. We do not accept checks but PayPal is a great tool for our customers.

PROS

The ability to receive funds without the worry of waiting for them to clear or become NSF. I receive an instant notification when funds are received from a customer.

CONS

The fees to receive funds should be a tad bit lower. I understand there is no subscription for the product I am using so there does need to be some type of revenue for the app, but as a small business these funds can quickly eat into our profit margin.

Reason for choosing PayPal Zettle

Name recognition and ease of use for the customer.

Suraj

Consumer Services, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2023

My review on PayPal Zettle @surajsingh

It think as far an I know subsequent to utilizing this application for over 5 months, there is no issues with the installments through my versatile which is the fundamental component it doesn't put me down. I haven't explored this application much yet with my own utilization and experience, I can express that in the terms of installment there's no issue. About different highlights, I simply happened to use payment processing and inventory management,, which are likewise agreeable as I would prefer.

PROS

As I expressed above in the item appraising, the most preferred highlights for me is payment processing and inventory management. It's not difficult to set up and utilize, the security capability is great and it's basically impossible that one can hack or break my data which is likewise a protected component to have and confided in highlights. On the off chance that my side business is running any business, I do every one of the exchanges from it and the admittance to deals reports and examination to acquire bits of knowledge for my business execution is smooth.

CONS

The most un-thing about this application is, it messes up some time which is somewhat irritating and the client is support is delayed to reaction and the timing for them to answer to my interests is generally sluggish which postponed my goal term. Other than that, it's a decent application to have in your sleeves.

Reasons for switching to PayPal Zettle

GPayments app is slow and it always held my request to process the payments 10 out of 2-3 times.

Verna

Consumer Goods, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2023

Don't Settle, Get PayPal Zettle!

Overall, PayPal Zettle has improved our payment processing and we highly recommend it to other small businesses who are looking for a POS solution.

PROS

Zettle is a replacement and an improvement to the old PayPal Here. Zettle allows me to accept more types of payments, has same day availability of funds in our business PayPal account and has been a game changer for my business, especially processing payments at pop-up markets.In addition to the many payments accepted (Visa, MC, AMEX, Discover, ApplePay, GooglePay, VenMo, etc), Zettle makes accounting simple by automatically creating daily sales reports of each employee and providing the ability to keep track of inventory. Paypal has done a great job creating Zettle POS and app.

CONS

There's not much to dislike about Zettle, but I will say, our biggest challenge was getting acclimated to a new system after using PayPal Here for years. That said, the learning curve was not that difficult.

Reason for choosing PayPal Zettle

Because I had used PayPal Here previously, I decided to stay with PayPal and try Zettle.

Sans prenom

Banking, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Paypal zettle easy to use.

With Paypal zettle, personnel management could be ensured, the problems of funds and stock could be managed and controlled. The clientele has increased thanks to the multiple means of payment available to us and this limits the distance between partners.

PROS

What I liked about this software is that it is easy to use premium, and it accepts all means of payment, the personnel management is impeccable.

CONS

Not much ! Just that it's a bit cheaper. But not everyone knows how to use it.

Reason for choosing PayPal Zettle

I chose Paypal zettle because with it all means of payment are accepted and the satisfaction is total.

Phoebe

Health, Wellness and Fitness, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

I Zettle the dream

Really good experience, I love the product and the small device. It is easy to use and allows me to manage my payments easily and effectively.

PROS

Really good experience, I love the product and the small device. It is easy to use and allows me to manage my payments easily and effectively. It is a really quick and effective way of taking online payments and virtual payments from clients that have their debit/credit card but no cash. You can take the device with you wherever you go, as long as you have wifi / data you can accept payment.

CONS

It has a higher service charge than I would like for a small business like myself. I would appreciate a change in tarrif to reflect my sales / a start up company option for small start ups which will reduce tariff charges for service charges until you've made over a certain amount , then the tariff prices raise.

Reason for choosing PayPal Zettle

I preferred the design and shape of the device, also I was recommended by a friend to go with Izettle instead of square.

Kevin

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2020

PayPal Here App Exceeds Expectations

They offer peace of mind by maintaining up to the minute payment tracking and notifications. This is especially useful if PayPal is your primary form of payment used by your customers for online businesses. As I mentioned earlier, if there is ever an issue the matter is handled with an experienced live representative in a timely and efficient manner. I think anyone who shops online should definitely give PayPal Here App a try and I assure you that it will not disappoint.

PROS

I love the various options that PayPal offers to its users. Not only does it allow my personal business to receive payments from anywhere and at any time, it also makes purchasing products through PayPal extremely easy and efficient. I use it for both my online business and as my main form of payment when shopping on websites. Nowadays most stores like Target, Wal-Mart and Best Buy accept PayPal and for a person who doesn't and has never had a credit card it is the best option for me. You can also use PayPal to send and receive money to your friends as long as they have their own PayPal account as well. This has come in handy for me personally many times when I was at a loss of what to gift those hard to shop for friends during the Christmas holiday season. By sending them cash through PayPal, I knew that they would be able to pick out their own gift online and very often on sale.

CONS

The customer service could be improved a little bit when it comes to trying to talk to someone about an issue you may be experiencing. I have only had to contact customer service once due to the delay I was experiencing concerning a refund that I was supposed to have received within 3 days. On the 4th day with no refund on sight I contacted their customer service department and was answered within an hour with their assurance that they would handle the refund within 24 hours. After verifying proof of the purchase I was awaiting a refund on, PayPal issued my refund less than 4 hours later with a truly sincere apology for the complication occurring in the first place.

Fabian

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Get rid of ties and tortuous banking procedures, just use PayPal Zettle

The experience with PayPal Zettle SoftWare has been satisfactory, we have increased our sales and expanded our field of action, time, economic and human resources have been optimized, it has been a magnificent investment since with it many inconveniences that we had with it have been solved. the recession caused by the Covid19 pandemic, with this tool we have fulfilled our sales program without any problem.

PROS

It is worth the investment of this tool, it is an easy-to-use system, it allows you to have an inventory control with photographic history or barcode or as you best decide, in addition to having your income secure without counting on the cumbersome methods of the traditional financial systems to carry out your transactions, saving time and money, you can customize the processes in an orderly manner at the time of billing, the most important thing is that you have control all the time in each process, you have the support and technical backing of the service of attention to the client of the creators of this important SoftWare, that take care of all the needs and doubts of their clients. I HIGHLY RECOMMEND IT.

CONS

If we start to analyze this system in relation to others with similar characteristics and functionality, the PayPal Zettle SoftWare has certain things that do not even reach the point of disqualification, the inconveniences that arise are solved with a brief chat with the customer service and it is solved immediately, it is what we have verified in our company.

Maikel

Automotive, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2020

Safe but costy

Since I have started Papal, I always had great experience, its safe, reliable and secure: The 3 words when you deal with clients and money. customer service is understanding and reliable. PayPal offers more ways to connect with them than the traditional banks. Also, the fact that you get a code for each "situation" you have it facilites the exchange of information. With PayPal you can general many kind of reports, something that normal bank account dont all have.

PROS

At the time of Covid, we are always looking for new ways to keep transactions cashless. This new feature with Paypal gives me, as a seller, a new way to get paid. It is great to have this add on for my business because many clients rely on Paypal for their purchases/sells. Not Paypal is becoming more centralised for all my sells. Also clients appreciate it because they have all their favorite methods of payment under same same application. It replaces the old fashion "apple wallet or google pay"

CONS

The cost of this feature is expensive to the seller. If we compare it to other debit/credit cards terminal on the market, it costs more.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

We use this exclusively for credit card payments in our bakery

I am able to take payments anywhere as I can run them through my cell phone, and I don't have to pay an outrageous monthly payment for the "privilege" of using a dedicated credit card processing system. PLUS the money appears in my account immediately so I can use it right away if I need to.

PROS

I have been a Paypal user for 14 years and trust them. I like that the PayPal Here app allows me to take payments on my cell phone (or other mobile device) anywhere. I use this to accept credit card payments at my bakery and also for my other businesses as well. Unlike other mobile payment apps, the money appears in my account immediately (thanks, Paypal!) so I can use it that day to purchase supplies or whatever I need. And I'm not spending an arm and a leg each month for a credit card processing system.

CONS

The pros so greatly outweigh any possible cons that I can't really think of any. I suppose it is a bit of an annoyance to pay extra to key in a credit card that won't swipe correctly, but really it's just a petty annoyance, not really a con.

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed December 2018

Easy to use, as long as I can get the card scanner to work.

Overall, I think this app and pay experience is a great way to have small organizations have the ability to take these types of payments in various situations and locations. However, if the card reader doesn't operate well, it defeats the purpose and can make the organization look unprepared or unorganized.

PROS

This app is set up in a very user friendly format. I like the use of the larger font sizes for all text and buttons. I use this app for fundraising events, so having the option to filter items to each event is a great feature. The sale area is clear and easy to edit if a mistake is made. The sales activity area is also very user friendly, and easy to manage and review sales. The look and feel of the app is very well paired with the website experience.

CONS

My only issue with this app is that I have repeated trouble using the swipe card reader. Even upon receiving a new reader with a new iPad, I sometimes have to swipe 4 times to get the card to read. This is not ideal when I have a donor standing there watching me and I have to apologize. I always test the reader before each event with my own card, to see what problems arise. Luckily, I typically only have to use the card reader with individuals I know and work with, so it's not as much of an embarrassment. I have taken the iPad out of the case to see if the connection would work better. Sometimes that does work better but not always.

User Profile

Antonio

Verified reviewer

Management Consulting, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2021

PayPal here (Zelle

The description of our experience using PayPal here is exemplary, appreciated and exceedingly efficient, cost-effective, and easy to use and because of the efficiency of Paypal Here we have not once required use support. The interfacing properties of Paypal here have allowed us to navigate smoothly, efficiently, and without any problems whatsoever. If and when a question needs answering, the Paypal website has an extensive list to garner the required answers.

PROS

It does not get any easier than PayPal here to facilitate payments from clientele for our company. The ease of the compilation of information is required for us to track expenditures and income. This allows for comparisons to our own systems to identify and ensure the accuracy of both of the aforementioned. And if a client may already possess a PayPal account, payment is relatively immediate and there is never any need for additional requirements or information from the client. Expediency and efficiency are expected by our clientele and this system allows it to be an integral part of the expectations of our clientele.

CONS

Not any discernible cons with the possible exception it cannot integrate possibly with WooCommerce.

Reason for choosing PayPal Zettle

For the reasons stated herein. Cost-effective, ease of usage, numerous and high-quality integral services with the system.

User Profile

Jack

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2018

Ability to accept card & contactless payments easily

Paypal Here has meant my personal training studio and physiotherapy clinic has been able to take card payments, this has been of great convenience to both myself, my staff and my customers in that we no longer have to deal with cash. The portability of the card device and the app based software have meant we are able to take payments on the go if we are training outdoors or at an event. The software is easy to use and very intuitive. The only fees are the cost of the card machine and then a very small percentage of the transaction meaning it has been much cheaper to run than many other options such as renting a card machine.

PROS

Affordable for small businesses Easy to use Integrated card machine allows card and contactless payments to be made Card machine is easily portable and with the system being app based it means I just need a phone and signal to take transactions when on the go.

CONS

The Bluetooth connectivity can be a bit patchy depending on the device it is connecting to.

Joyce

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Very Easy To Use~

I've used it for several years and have had very few issues. When I did, support was easy to deal with!

PROS

This software is very simple and straight forward. I've never had an issue using the app. I love that I am able to swipe cards with my phone!

CONS

I wish the app offered the whole suite of things that the computer one did. I use invoicing almost daily and would love if it were on the app.

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