Wonderful experience, Any time we can view the history

Accounts part specifically the maintenance collection option.

More options to be add in accounts part for easy access

ADDA is advertisement-free and has a clean, neat layout.

Please note ADDA main functionality should be visitor approval, rest like expense and other can be replaceable by a excel sheet with its Pros and cons . In recent times ADDA notifications are inconsistent 1. Notifications not being received at all. for approval 2. Delayed notifications 3. Inconsistent notifications, with some being received and others missed. I have reproduced all the issues with the ADDA support team, but they are asking us to wait for a new launch. This is unacceptable, as these issues are crucial for both security and social needs. Residence cannot afford to miss a Swiggy delivery, nor can resident make a visitor wait at the entry just because the app fails to send a notification on time. Imagine the visitor’s reaction—among others they might suggest using other apps. Please address these issues as soon as possible.

Easy to use, transparency, confidential

Page loading, Log out, Bill format, Report bug, Ledgers

good

This is easy to raised invoice & Easy to see the dues to be collected

In the invoice overall due is showing .Some residents gets confused

One of the Excellent software to manage JOPD.

The software is User-friendly, easily accessible, and transparent. the most likable part of this software is the minimal error with Mollak integration.

The system hangs quite often during the regular use of the software and automatically logs out. The software shows an error in browsing while pulling the receipts from the Mollak system.

I am using ADDA as user and as Community Manager for last 8 years. It is an excelent product for Society management. This is helping us to have transperent accounting and helping us with easy auditing and tracking dues and payments.

1. Easy to use 2. Gives an easy way to manage the society accounts 3. Mobile apps is helpful for the residents to view their dues and make payment. 4. Lots of reports to help Society management team to manage the accounts and auditing

1. Need to add more latest communication like WhatsApp 2. Need to have functionality to integrate with thrid pary payment providers like Paytm or PhonePe etc 3. Gatekeeper is not as good as other product in market

Over all it is good, can be used for small and larger residential apartments and gated communities

Support is good and the way it structure on accounting and invoicing bills are good. need to improve in bank and cash section

Customization, may need give some flexibility for customization need to improve in bank and cash section and purchase request order

It is a good app.

Easy to use, Never goes down or has a lag

None so far.

Client data management and accounts management

We can't use the different adda account in the same browser at a time. Earlier it was possible

Effective and time saving once you get familiar with it. Thanks to your team member, [sensitive content hidden], things have been streamlined. Our appreciation goes to him, exclusively. Thanks, [sensitive content hidden], for being a patient and highly effective support source!

It's quite user friendly only once you get familiar with the "look and feel". It does need some hand holding, or it could just be my outlook and unfamiliarity with it that makes it a little difficult. Note I have not used any other apartment payment system for me to include a comparison.

1) Twice in the 2 years of my usage of ADDA, it has not shot out the invoices on the 'trigger' date set. Had to call an ADDA official to get it set right. 2) It's not easy to correct incorrect entries quickly; I have had to take help from an ADDA person 3) have been requesting the said ADDA official who has helped us over the last 2 years, to conduct a face to face feature benefit session for our team (association members, staff and audit office staff), your team seems reluctant...

Financial Reports, Eassy for Auto Invoicing,

Support Staff is Very Good, Product is Very good for end user and accountant

very good

the ERP module and the accounting software

the customer service support and the chat bot is of no use

Apartment Adda is a fantastic platform for managing the affairs of residential communities. It simplifies communication among residents, allows for hassle-free maintenance requests, and fosters a sense of community. The features for managing society finances and conducting polls are especially handy. Overall, Apartment Adda has greatly improved our community living experience!

Customer service is quite slow to get required changes

We were looking for an automated solution for apartment management. We came across ADDA in 2012. It became so simple after this. User management, Income/Expense tracker, Helpdesk tracker are all really good.

We have been using ADDA for almost 6 years now. The member invoicing module is very well designed. It's a quick resolution to all issues in a residential complex, be it the complaints, booking of common facilities or management of funds. The customer support is excellent. You approach them with a problem and their full support team swings into immediate action.

I used to dislike the UI of the App but with the latest update, they have rolled in a new extremely user-friendly UI.

Its a good end user project but its way behind the other competitive software in market and even missing some of the basic functionalities which usually available in a cheaper software

User friendly, Mollak Integration and easy navigation

Not much developed to compete with industry requirements and most of the basic functionalities are missing

excellent product , Great team , one of the oldest in field

*Very active and supported team her in UAE( [sensitive content hidden]) . *Understating of business requirement. *The system is easy for using

*Some requested feature not available or not applicable

Useful

Ease of navigating and working. Support system

Nothing as of now. In case of small apartments below 100 flats, does Gate works?

Overall satisfied, but there is a great scope for improvement

Simple to use and easy to implement. Also efficient support team

Poor development work. Many basic finance features are missing

Good

Customer support is very good and almost fast.

Nothing because I don't think there is any lesser thing in this app.

Gate management & Accounts management are good.

Subscription charges are high which are not justified against competitor products

Specially recently, I received a great help from the team his name is [sensitive content hidden] and I trully appreciate it

The interfaces, it encourage the users Easy yo use so simple and friendly user

nothing in particular, hope the best for you guys in developing your product

User friendly software considering its features, performance, and overall user experience.

Require improvements under Expense Tracker.

8

This is easy to use application for users.

Visitor management needs improvement in parcel and other delivery partners

Invoicing done easily . Customer support is also on time.

Customer support is also on time & solve all the queries at one time.

Ease of operation and simplicity is key. Support from [sensitive content hidden] were appreciable in solving Deposit allocation errors.

Ease of operation and simplicity facilitates usage

Correction of errors in Deposit allocation. Needs support help and intervention.