CCStorage

RATING:

4.8

(20)

About CCStorage

At CCStorage, we’re changing the game in self-storage software solutions. NO startup costs. NO hidden charges. NO contracts. Just powerful features designed to simplify managing your facility, all while keeping the system financially fair for everyone involved.

CCStorage Pricing

CCStorage software only charges one flat percentage for auto-pay. <$5,000: 3.75% of processing volume $5K to $10K: 3.5% of processing volume $10,000+ 3.25% of processing volume

Free trial: 

Available

Free version: 

Available

Access a complete reports center that easily lets you see key metrics on things like payments, past due invoices, or even customer disputes on transactions.
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CCStorage Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CCStorage

1 - 5 of 20 Reviews

User Profile

Joe

Verified reviewer

Automotive, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great service

PROS

Awesome business model, way easy to use.

CONS

I really didn't not like anything......

Margaret

Real Estate, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Perfect solution to our software needs

Overall, CCStorage has been a pleasure to work with and the software continues to meet all our needs.

PROS

The customer service we have received at CCStorage has been amazing. We continue to receive quick responses to all of our questions. The guys at CCStorage got our software online and useable in less than 5 business days! They helped with tenant lease assignments, and even worked out bugs we had with our existing webpage. The software is very user friendly and has been running smoothly since day one.

CONS

I would love to see different user levels, for example different permissions between an administrator and employee.

Reasons for switching to CCStorage

Tenant Inc was not able to get our product up and running with accurate information after weeks of working with their team.

Vendor Response

Thanks for the review as well as the recommendations. We are working on more functionality with user permissions and will be releasing additional control for user permissions over the next few feature releases we have planned.

Replied May 2024

Paul

Accounting, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Great product for the price.

PROS

It is a great product for the price and works well.

CONS

An easier way to fill out the contract. Making a template.

Keith

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Excellent self-storage management software solution

The team at CCStorage was very helpful in assisting with the setup and answering any questions that came up. I would definitely recommend giving them a try, especially if you have nothing in place other than manually doing everything on paper or keeping track through excel.

PROS

I thought the initial setup of the account was very easy. I also like the pricing ($0) for using their solution. The only cost is for the storage unit customers ACH or credit payments. This cost can be covered by the owner or passed along to the customer. It's an easy solution to keep track of the status of the units along with customer information and payments, delinquencies and also all related paperwork (leases, etc). I had been keeping track of everything through excel, but keeping track and following up with payments and delinquencies was really time consuming. The ability to have my customers pay online and have the software send invoices, automatically add late fees, send reminders, etc is really going to help simplify things on my end.

CONS

As of right now, I can't really think of any cons. I'm sure as I spend more time using CCStorage, there may be some features I think of that are not currently active that could be added to the software.

Reason for choosing CCStorage

I decided to try CCStorage due to the pricing structure. Being a smaller facility, I didn't want to commit to something with an upfront cost or costly monthly fee.

JAMI

Recreational Facilities and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Satisfied Storage Customer

Customer service is Great! They return my calls, solve my problems and explain how to use the software. I would recommend CCStorage to all small storage companies!

PROS

It was a fairly easy transition from our old software. Software is easy to use. No setup costs or monthly fees. Easy to manage daily / monthly transactions.

CONS

Would like a Simple monthly income report. And the ability to Add photos to a customer page.

Reason for choosing CCStorage

Price, Simple program to use and Great customer service!

Reasons for switching to CCStorage

The company was Sold to a Corporation... Too many changes since! They started charging High fees, both monthly and per transaction. I always felt like I needed to track each payment because i didn't have the confidence it was consistent.