Easy Storage Solutions
About Easy Storage Solutions
Easy Storage Solutions Pricing
Easy Storage Solutions charge based on how many units or spaces the customer has, starting at $90 per month.
Starting price:
$90.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Easy Storage Solutions
1 - 5 of 705 Reviews
Matthew
Verified reviewer
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Excellent software
The tech support has always been helpful and new features are added constantly.
CONSI wish the software was compatible with Sparefoot. Currently we have to manually reconcile.
Mark
Verified reviewer
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Best Value Available for Small Business Owners
ESS has transformed my business. Since I switched to ESS (along with the call center they offer), I have been able to purchase additional properties. I am no longer dealing with the issues I had from the previous software I used, not dealing with the day to day calls from customers, and now focusing on expanding my business.
PROSThe customer service is easily the biggest pro for ESS. I cannot speak highly enough about the level of support I get from the entire group regardless of the issues. The pricing is extremely competitive, and the website they put together is professional looking, interactive, and easily customizable. Excellent, excellent product.
CONSNo real major cons that I have found thus far. Software does everything I would like it to do. Would like to maybe see a few more customizable reports, such as the ability to do trailing 12 reports rather than just yearly revenue. The info is there and you can pull it, but would like to see a customizable field.
Hope
Facilities Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2019
Easy Storage Solutions, not so easy
It's been a rough ride but finally getting the hang of it. Also ESS is constantly improving, taking advice from their customers.
PROSThe thing that I like most about Easy Storage Solutions is the layout of the software is fairly easy to read, legible. Also, I like to the customer service is team is knowledgeable. They are there to help solve problems.
CONSThe least thing that I like about Easy Storage Solutions is that their customer service is only available Monday-Friday: 8:00 - 5:00 MST Saturday: Closed Sunday: Closed. I'm located in California. Also, something else I dislike is when making notes under individual notes, you have to make sure to click on create note or it they do not save, and notes can be deleted, once saved,(forever) by anyone.
Reason for choosing Easy Storage Solutions
The price and it was being used by another property we purchased.
Vendor Response
Hello Hope! Thank you for sharing your feedback with us. We genuinely appreciate knowing what we are doing well and how we can improve. We wouldn't be where we are without the valuable feedback each of our customers provide! Thanks again!
Replied June 2019
Kevin
Verified reviewer
Warehousing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
ESS took our Self-Storage Business to the next level
We rarely have questions or problems (learning curve) anymore but when we do, customer service is just a phone call away.
PROSThe ease of use and the "one-stop shop" of having all our tasks in one place makes this software invaluable to our current business model and is making it easier for us to manage remote properties as we acquire them. Keeping track of rate trends and increasing/decreasing those rates based on the market is much more fluid in ESS than our former method of using up to three different services, none of which were warehouse specific solutions.
CONSWe wish there was a mobile app to make using some of the features of this software easier when we are not in the office or near a PC/Laptop. Push notifications (PC and/or Mobile) would be great for decreasing our response times to customers to better meet their needs.
Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Perfect software for my small storage rental business, and the staff supportive after the sale
Extremely easy to set up and learn. Cloud based, so I am not tied to the office desk. Has many features that can be programmed to perform automatically, invoicing, late reminders, lockout out notices, etc help clerical staff stay on top of collections. Customers can manage their accounts online, make payments, or setup automated payments. Customers can view availability and rent storage units online. Easy Storage Solutions does their best to incorporate the software user suggestions in their latest updates. Communications with the support staff via chat, email & phone is simple and easy. I am glad that I was fortunate enough to have found the software.
CONSUnable to think of anything that I don't like about Easy Storage Solutions software, it suits me just fine!