My experience has been that the team is incredibly responsive and is expanding to provide robust features that are needed in my business. Even if it's been late and I needed support. They are always on it and send me a notification which again builds that trust and reliability owners need when using a platform.

Well theres more than one highlight but if I had to settle on something it would be innovation. The systems continue to grow and get faster. Content and team are incredibly engaging. I can trust and rely on the platform. That's what matters most to me when it comes to innovation.

I'd like to see a few more outlets for rental syndication and multiple emails. However there is the feature of adding a team member which is essentially the feature I mentioned (multiple emails). The cons are this product keeps surprising me we new features I don't have to pay for.!

I love the app and I do appreciate the customer service. Anytime I had a question they were quick to resolve the issue.

Everything is done on the app. As a landlord you don’t want consistent emails or texts. This makes it a one stop shop for all your properties and tenants to jot concerns, updates etc. Your payments are all listed and you can see pending charges.

I have section 8 tenants and their checks get automatically deposited into our bank account. I would like an option where I can customize the tenants portion of the rent and what the housing authority paid on rent redi. This way I know you how payments came in. Also the mobile app seems to have a delay and sometimes it doesn’t load correctly.

Has potential needs some enhancements on the front end to make it easier for the end user.

The automation of invoice creation and the tenant portal that allows easy payments.

The lack of ease in reviewing payments or creating reports to match rent payments with accounting software. I feel like I have to go in the back end of the settings to see when payments are made.

RentRedi will always be an integral part of our property management strategy and operations for Honda as it continues expanding its real estate portfolio. Also enhancing customer satisfaction for tenants it has proved to be an invaluable resource for our organization while at the same time driving business growth. Therefore I would recommend this software to any property management entity looking to streamline their processes and achieve greater efficiency levels thus increased success tendencies.

Before Rentredi, our property management system was fragmented and inefficient, meaning that there was a huge problem associated with scattered data, manual processes and lack of automation leading to delays and inefficiencies as well. Now, this platform has changed everything for us by providing one platform that incorporates the entire lifecycle of property management in a seamless manner.

The occasional technical glitch or just any software update is one challenge we have faced on this platform that momentarily disrupted our workflow. Nevertheless, it is a platform that provides continuous updates and better users experience through addressing all technology issues which is why we are now less vulnerable to disruptions.

Collects the rent payments with minimal cost to tenants.

Listing the property was a huge headache. Deposits could be faster.

Overall experience has been positive and easy to use

It is easy to use and set up, easy to get tenants set up and easy for them to use also

May have to pay for additional features

Overall, RentRedi has been a valuable asset and very simple to use at a great price. I will be adding more units every year and it’s nice knowing I have this tool to support the day needs

It was easy to set up, easy to navigate, the app is easy to use, and the tenants are all using it effectively. I was able to post all the charges for the year so the tenants can see exactly what they will be paying for and I’m able to keep an eye on all the charges. I also really like the credit boost feature I offer the option to my tenants, which is a six dollar costto boost their credit score when they pay on time. I think this function is an opportunity. to boost their credit score when they pay on time. I think this function is a missed opportunity for all tenants. I chose this app because I really like that function as well.

I would really like to see RentRedi offer the ability to create invoices so I can properly bill the landlord for the work I am doing. Also, it would be great if there was a secure portal so tenants can safely send me sensitive information. The initial set up took a little time. You have to verify you are the property owner by providing your contract or the owner by showing your deeds. You also have to verify your bank accounts.

Exceeded my expectations!

As this is my first rental property and venture into property management, I was searching for a platform that did everything in one place. I work full-time taking care of my mother, and since my experience and discretionary time is very limited, I required property management software that allowed me to learn at my own pace. I first scheduled a live demo - I didn't think I really needed it because I had already started, and the software is very user-friendly, but I'm glad I did. RentRedi was able to schedule a time at my convenience, and most importantly, they didn't try to up-sale, and they let my needs drive the demo. It's reassuring to speak with staff that not only are well-versed in the product they represent, but were happy to share any other little nuggets that might not be covered elsewhere. I have used all the RentRedi property management tools that have applied to me thus far, and I couldn't be more pleased. My favorite tools are the ones that allow me to interact with potential renters as much or as little as needed. Everything from applications, listings, monthly rent payments, scheduling maintenance, this property management software has it covered. I have reached out multiple times via online chatting and have always been met with friendly, competent staff...they are simply irreplaceable, even though RentRedi has a multitude of easy to read articles, easy to follow videos, etc. I look forward to the day when I can add my second property. Thanks RentRedi!

I was disappointed when my pictures were uploaded to Zillow, Trulia, etc. out of order. I realize what happens on their sites is something out of your control at the moment. I'm hoping, since you obviously have a contractual relationship with these other sites, something can be done in the future to correct this. We all know the 1st picture is important!!!

Extremely professional and helpful when issues arise.

The simplicity of setting up tenants and payments.

Can’t really think of any cons at the moment.

Overall, I’m very happy with this platform. I’m sure it’s more expensive than many of them out there but personally, it’s been a great experience.

We looked at many PMS options and my husband selected RR from being impressed with Bugger Pockets. I am the one that does PM and once I got over the initial learning curve, I’ve really enjoyed using the RR software. We have multiple properties over different states and it’s helpful to see everything together, especially since we manage remotely.

Initially learning curve has been the most difficult. Instructions like clicking on tenants to assign charges isn’t very obvious so the fear of sharing tenant info is always there til you get the hang of it. Another thing I don’t agree with is that they charge for bank payments so we the property management group, have decided to assume those charges.

Customer Support is unmatched and gives new landlords a lot confidence in the application. Improving the time required to process payments would help a lot. Many landlords don't allow a tenant to move into a property until a payment clears however RentRedi verifies the payment clears their system quickly so that helps.

I like how I can collect payments for $1 free and my tenants can choose to pay with a debit card if they wish. Also real human support is better than you can get from any other software package.

The time required to get paid is a week or so.

My experience overall has been a pretty good one. I can’t complain much about this app, but what I will say is I think they have a long way to go in terms of the interface and how intuitive it is for their users. I will be happy to see the advances they make in the future and hopefully continue to use their product in the future.

What I appreciate most about rentredi is their customer service! I think this platform has a lot of the common features that someone might need and if for any reason you need assistance they are ready to help.

My lease favorite feature from rentredi would be the application process! In my opinion it would be very helpful to have tenants insurance available to the landlords as well as when leases are completed, we should be able to sign through rentredi. There currently is not a feature for you to send the lease for signature.

Excellent customer service. They listen to suggestions to adapt to users needs and if the idea works they add it to the platform.

The ease of use for myself and my tenants. They are able to pay rent (saves a lot of trips to the bank), let me know of maintenance issues, and I can upload all the rent payments to quickbooks. As a small landlord RentRedi has saved me hours of work per week.

Set up. Nothing to do with Rent Redi (actually they helped out a lot with set up via live chat and email).

Everything is in one place and almost every scenario we have come across in 12 months using the app have been covered!

Some of the payment details on the tenant side could be a little more clear. The one particular one is that if a tenant has a separate payment account for rent they need at least $1 extra for the payment fee. I went back and forth with a tenant for several days until he was able to figure this out.

AWFUL AWFUL AWFUL AWFUL Get the message?

Absolutely nothing. This is the worse software I have had to use in the last ten years.

I can never tell if a tenant has paid their rent. The system changes the numbers that I input and then charges me to change them back. At 20 cents per month- I am being over charged.

I am new to the midterm rental business and I was amazed how comfortable using the Rentredi platform.

The customer support. Whenever I have a question, I can get an answer quickly.

I received a discount card in the mail after I enrolled in Rentredi and it was not honored.

Love the ease App function is great Love the communication options and maintenance features

Which their was a lease creation and signature option

Overall this is a great system for the price. I have had it in use for less than 6 months but I believe, after a few weeks of research that this is the best product in the market today.

This system is easy to learn and the tracking of your tenants rents is a breeze. The app allows the tenants to send rent conveniently which all of them have reported to me is appreciated and efficient.

In my situation I manage property leases for landlords. This system does not allow you to split a tenants payment between yourself and the landlord. This one step would save me a ton of time and effort. Their tech department said they were working on a solution but I haven’t heard of any updates.

We needed to be up and accepting applications very quickly. Speed and ease of implementation was critical.

The most desirable thing of this software was its ease of implementation.

Don’t really have any functionality that we’re not satisfied with using.

This is a user friendly, streamlined product.

Some functions can initally be hard to locate.

Extremely pleasurable

As a licensed real estate professional, I have specific requirements I must adhere to when providing Property Management. RentRedi gives me a user friendly way to service my customers and, meet my legal requirements as a Property Manager. I don't have an excessive number of steps and different software that I have to learn and use. It's a win-win And, their customer support is outstanding!

Some features that I don't use but, I'm not sure I need them

Overall this software lacks a lot of features that I would consider basic and the product is equally as expensive as other products that offer many more features.

Rent collection features and ease of allowing access to other users.

No automated messaging system, no automated accounting system. Lacks a lot of features that other products offer.

Overall it has been a good experience.

It’s very easy to use. Once you get your rebate set up the payments are delivered quickly and managing my properties became a breeze.

I don’t like that you have to pay extra for the accounting. I feel that should be included in the price.

We had a little issue with setting up the ACH bank transfer when the tenants were sending over the security deposit but rent redi was very responsive when I reached out every time and since then have had no issues. I definitely plan on using them to help grow our rental business.

There was an issue with the ACH bank transfer that delayed the security deposit but we got it resolved after reaching out.