FreeAgent
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Right now, you can get 50% off FreeAgent for your first 6 months if you're a new subscriber, plus a free 30 day trial. Pay as you go every month or pay annually and get 12 months for the price of 10. All plans include as many users, clients and projects as you want, at no extra cost. The first 30 days are free and no credit card is required. There are no set-up fees of any kind and you can easily cancel your account at any time.
Starting price:
£14.50 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for FreeAgent
1 - 5 of 140 Reviews
John
Internet, 2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed April 2021
Allows me to manage the business effectively
Faith
Verified reviewer
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Freeagent is my choice for Accounting
A few times, I've had to contact their support. They have live-help and the accountants are amazingly responsive, understanding and helpful. One of the best supports I've had in any software.
PROSSaves loads of time and is easy to use for a business owner without the need for a book keeper or accounting person. Love the bank imports and ease of reconciliations. RTI and VAT submissions submit to HMRC straight from the software. I could go on and on here, but having had business since 1999, the importance of having great finance management as a small business can't be understated!
CONSAt the moment you can scan/photograph expenses and it can complete the data entry using AI. I can't wait until this can happen for bills too!
Ben
Accounting, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Affordable accounting software; good but needs a few tweaks to be great
Clients who have made the transition can be viewed on one dashboard, and makes managing client records much easier.
PROSVery easy to onboard clients; Linking bank accounts through open banking is straightforward and facility works well; Simple user interface makes it easy for novices to use; Very good customer support; Can be had for free of you use and RBS group bank account including Mettle; On the go invoicing is nice for some business as well as the expense logger
CONSNot as flexible as some accounting packages; a few of the facilities are still a work in progress and you need to do a workaround
Reason for choosing FreeAgent
The cost-free option makes it an easy sell to help clients transition to the cloud accounting world. I still use Xero and others to give clients a choice
Oscar
Verified reviewer
Information Technology and Services, 2-10 employees
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
Reviewed September 2015
Exceptionally Poor Customer Support
I originally found Freeagent around three years ago. I was very excited when I found I could use Freeagent through "My Business Works", a service offered by Barclays, at a reduced rate - except nobody decided to make it clear support is outsourced to "My Business Works" - perhaps the most key feature of freeagent. For around three years I have always been in contact with friendly, kind and lovely staff at Freeagent who have always been happy to provide us with support - I have always avoided "My Business Works Support" as their staff are especially unhelpful, condescending and rude. That was until today. A stubborn, although polite lady refused to give us support despite my explanation of the poor support "My Business Works" offers. Quite simply her unkind, unfriendly action has lost a customer, we are moving to a far more powerful and equally easy to use software called Xilo, with much better support in January. I used to think Freeagent was an actual service whereby one might not be bound to the selfish red-rape rules of the world, and was instead a friendly platform with every customer's interest at heart. I would recommend all to consider Xilo over Freeagent. That is of course unless you want a kick in the teeth for being a long-term loyal customer!
Vendor Response
Hello Oscar, Thank you for taking the time to leave feedback. My name is Kevin McCallum and I am Business Development Director at FreeAgent and directly responsible for managing our relationship with MyBusinessWorks. I'm really sorry that you've not had a good experience with MyBusinessWorks support and I wanted to let you know that we take these kind of issues very seriously and I am currently discussing this matter with MyBusinessWorks. As you know from your previous discussions with our support team, we do take all our customer support obligations very seriously and pride ourselves on the support we provide to our customers. It is worth pointing out that MBW provide support on a number of the products you have access to through their package, whereas at FreeAgent we focus solely on our own software. The only way to receive full unlimited support from our support team would be if you were a direct subscriber to FreeAgent. As we’ve said previously, if you wanted to transfer your account over to become a direct subscriber then we would be more than happy to help you do this. If you'd like to do this please email me on [email protected] and I can arrange it for you To reiterate, I'm sorry that you are not happy with the support you have received from MBW but I am now dealing with this personally. Kind regards, Kevin
Replied September 2015
Thomas
Online Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
My accounting tool from day one
I have been using FreeAgent since I registered my company. It handles all my accounting needs. Saves me so much time.
CONSCategorisation of expenses can be improved. It works so far but wish they had simpler naming.